At Apex Bio Compounds, we are committed to delivering high-quality research compounds with consistency and care. Due to the nature of our products, all sales are final. Please read our policy carefully before placing an order.

🔄 All Sales Are Final

Due to safety, regulatory, and quality control reasons, we do not accept returns on any products—regardless of whether they are opened or unopened.

Peptides and research compounds are sensitive to storage conditions and handling, so once they leave our facility, we cannot restock or reuse them.

💥 Damaged, Incorrect, or Missing Items

If your order arrives damaged, incomplete, or incorrect, please notify us within 48 hours of delivery.

We will work with you to resolve the issue quickly, which may include:

  • Replacing the item

  • Issuing a partial or full refund (at our discretion)

  • Providing store credit

📧 Email us at: info@apexbiocompounds.com
Please include:

  • Order number

  • Photos of packaging and product(s)

  • Description of the issue

🚚 Lost or Stolen Packages

Once an order has shipped, we are not liable for lost or stolen packages marked as delivered by the carrier.

If you suspect your package is lost:

  • Check with neighbors or your local post office

  • Contact the shipping carrier with your tracking number

We will assist you in filing a claim, but we do not guarantee replacements or refunds for lost or stolen items.

💳 Payment Disputes

Initiating a chargeback or payment dispute without first contacting us will result in being permanently banned from future purchases. Please reach out—we are happy to work with you to resolve legitimate issues.

⚠️ Important Notice

All products are sold strictly for research purposes only. They are not for human consumption, therapeutic use, or veterinary applications. Purchasing from Apex Bio Compounds signifies that you understand and agree to these terms.

📞 Questions? Contact Us

If you have any questions or concerns about your order or this policy, please reach out to our support team:

Apex Bio Compounds
📧 Email: info@apexbiocompounds.com
📞 Phone: (937) 230-5309